Role OverviewWe are looking for a customer-focused Technical Support Specialist to troubleshoot hardware, software, and network issues for our growing team and client base.Key ResponsibilitiesDiagnose and resolve technical hardware and software issues.Set up computer workstations, user accounts, and peripherals.Maintain support ticket logs and document troubleshooting steps.Candidate RequirementsDiploma in IT, Computer Science, or related technical field.Strong troubleshooting skills for Windows and macOS.Patient, customer-friendly communication style.BenefitsCompetitive salary, medical insurance, and a dynamic working environment with plenty of room for career advancement.
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